Janet Estep brought extensive payment and transactions industry experience to NACHA, but stays focused on learning, change Estep For Janet Estep, communication is the heart of the thing. Whether helping people understand what she calls "the most widely used, least understood electronic network in the United States," or breaking down silos within the association, the foundation of her strategy is often dialogue and collaboration. When she came to NACHA—The Electronic Payments Association in 2008, she found the six-month overlap with predecessor Elliott McEntee invaluable for learning the history and context of the group, where change is constant and adaptability… Read More